Social Media & Customer Outreach Intern

About the role

Alkhair Financial Mall, an emerging financial services distribution business offering halal, non-interest financial solutions, is looking for a Social Media & Customer Outreach Intern in Kano. The internship lasts four months, is part-time and hybrid (remote work with occasional physical outreach in Kano). It goes beyond posting: you will help build the brand, communicate the benefits of halal and non-interest finance, attract customers, engage online communities and spot business development opportunities.

Key responsibilities

• Manage and grow the social media presence across Facebook, Instagram, TikTok, LinkedIn and X, keeping a weekly content calendar and consistent brand messaging.
• Create educational content on non-interest finance, Islamic banking, Murabaha, Musharakah, Mudarabah, Ijarah, Sukuk, Takaful and ethical investment, and submit it to management for approval.
• Identify potential customers, engage online communities, generate leads and follow up with interested prospects.
• Research traders, shop owners, SMEs, cooperatives and professional groups in Kano, support awareness campaigns and assist with occasional physical outreach.
• Maintain a database of enquiries, track leads and prepare weekly reports on marketing activities and results.

Required profile

• Creative, proactive, digitally skilled and commercially minded.
• Ability to turn complex financial concepts into simple, engaging content.
• Part-time availability for a four-month period.

What we offer

• Practical experience in digital marketing, customer acquisition, financial services communication and business development.
• Initial unpaid engagement; future compensation may be considered as the business develops.