Head of Personal Banking Sales Network

About the role

Moniepoint, ranked in 2024 by the Financial Times as Africa's fastest-growing fintech, is hiring a Head of Personal Banking Sales Network. This is a network leadership role, not an individual selling role: you will build, motivate and control a large independent contractor field force and the regional management layer above it. You will be measured on qualified customer acquisition and product penetration delivered at a defensible cost per unit.

Key responsibilities

• Own end-to-end performance of the sales team, delivering acquisition and transaction targets through the field sales channel.
• Own agent productivity: acquisitions per active agent per month, share of agents hitting 100% of target, and time to first sale for new agents.
• Own network health: active agent count, attrition, reactivation and coverage in priority cities.
• Design and maintain territory structure, prioritising penetration in priority cities, and set recruitment targets for each city or cluster.
• Own cost per acquisition through the channel, including commission, incentives and field support; design commission and incentive schemes that reward activated and transacting customers, not registrations.
• Ensure full compliance with legal and regulatory requirements.
• Run field sales performance routines: daily check-ins, weekly regional reviews and monthly business reviews.

Required profile

• 10-15 years in field sales leadership, with at least 5 years leading regional sales leaders.
• Direct experience running a distributed agent, agency or independent contractor network of significant scale.
• Proven ownership of a commission or incentive scheme, including designing it and defending its cost.
• Strong people leadership skills: training, motivating and managing a large field sales team.
• Experience in financial services, telecoms, FMCG distribution or another high-volume regulated or semi-regulated industry.
• Willingness to travel across regions regularly.
• Calm, objective and grounded, with strong judgment, clear communication and a systemic way of thinking.

Preferred qualifications

• Experience in banking, payments or lending distribution in Nigeria.
• Experience building and scaling a field sales team.
• Familiarity with sales enablement tooling and CRM-based territory management.