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Front Desk Officer

SabiRecruit · Lagos

New
Mid 90,000 - 120,000 NGN/month 🇬🇧 English

Job description

About the role

We are seeking a Front Desk Officer to welcome guests, manage check‑in and check‑out procedures, and handle guest inquiries at our hotel in Lagos.

Key responsibilities

  • Welcome and attend to guests professionally.
  • Manage guest check‑in and check‑out procedures.
  • Handle phone calls, bookings, and customer inquiries.
  • Process payments and maintain accurate guest records.
  • Coordinate with housekeeping for room readiness.
  • Resolve guest concerns and escalate issues when necessary.

Required profile

  • OND/HND qualification.
  • Previous experience in customer service, hospitality, banking, or related roles.
  • Excellent communication and interpersonal skills.
  • Basic computer knowledge and ability to learn booking systems.
  • Ability to work shifts, weekends, and public holidays.

Questions fréquentes

Le salaire proposé pour ce poste est de 90-120k NGN par mois. Le détail figure dans l'annonce.
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Published 22 hours ago

Expires 1 month from now

2 views · 0 interested

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SabiRecruit

Lagos