Business Hub Manager (Aba) – Nomba Credit & Merchant Hub

About the role

Nomba is a Nigerian fintech platform that processes over $1 billion in payments a month and offers business banking tools and consumer savings products. The Business Hub Manager runs a fully resourced Nomba hub placed inside a large trading market in Aba. The manager owns the merchants, the team that sells to them and the money the hub makes, and is measured on book growth, revenue, cost discipline and portfolio quality rather than activity reports.

Key responsibilities

• Build a field team of Market/Account Managers and ad hoc canvassers, hiring for hustle and local credibility, and certify every member as a seller of collections, credit and FX
• Set individual targets for each rep and rank the team weekly, with daily huddles, weekly pipeline reviews and monthly performance reviews
• Coach reps in the field, including regular market walks, and build a bench of successors who can run sub-markets
• Enforce collections discipline so the same people who book loans also chase repayments
• Manage performance honestly, rewarding top performers and coaching or deciding on underperformers
• Own the hub's budget, credit and revenue model, and report performance and risk clearly to the Credit Portfolio Manager and senior stakeholders

Required profile

• 8+ years in financial services, fintech or lending/credit business development with a track record of carrying revenue or portfolio targets
• SME/retail credit, agent banking or trade-finance experience is a strong plus
• Proven people leadership: built, trained and managed field sales or credit teams of 20+ people
• Credible network in the market, or proven ability to build one
• Resilient, hands-on operator based in the market and travelling across the state

Required skills

• Working knowledge of credit mechanics: pricing, NPL management and collections
• Comfort selling or overseeing merchant acceptance and FX products
• P&L literacy and business acumen
• Multi-product selling instinct

What we offer

• Competitive base salary and performance bonus / sales commission
• 13th month allowance
• Health insurance, pension and paid time off
• Learning and development allowance
• Career progression in a performance-driven environment