Ticketing Officer - Beach Resort, Lekki

About the role

A reputable beach resort in Lekki is looking for a smart, professional and customer-focused Ticketing Officer. The role covers ticket sales, guest bookings, payments and a smooth entry experience for visitors. The position is full-time, paid 150,000 Naira per month, with accommodation provided.

Key responsibilities

• Sell and process entry tickets for guests visiting the resort.
• Handle reservations, bookings and ticket-related enquiries.
• Give accurate information on ticket prices, packages and available activities.
• Receive payments and issue tickets or receipts.
• Maintain accurate records of daily ticket sales and transactions.
• Verify tickets and assist with guest entry.
• Handle customer complaints and escalate issues appropriately.
• Coordinate with the front desk and other departments and ensure accuracy in all ticketing transactions.

Required profile

• Must have just completed NYSC.
• Excellent communication and customer service skills; smart, presentable and professional.
• Good attention to detail and honesty in handling payments.
• Strong interpersonal and organisational skills.
• Ability to work in a busy hospitality environment and willingness to work in Lekki, Lagos.

Required skills

• Basic computer literacy and numerical skills.