Technical Program Manager, Deployments (Nigeria)

About the role

Zipline, the world's largest drone delivery service, is looking for a Technical Program Manager to lead the end-to-end execution of its Nigeria deployments. The role owns the integrated deployment plan, operating cadence, tools and processes needed to turn a portfolio of distribution center launches into predictable, repeatable execution, working across Nigeria-based and global teams.

Key responsibilities

• Own the master deployment plan across multiple concurrent distribution center launches in Nigeria, linking construction, procurement, shipping, hardware commissioning, regulatory approvals, software and operations readiness, hiring and training.
• Maintain a single source of truth for program health, site readiness, dependencies and critical-path milestones, aiming to launch new centers in under three months.
• Lead execution across Engineering, Supply Chain, Construction, Logistics, Regulatory, Operations, Finance and Nigeria country teams, identifying risks early and ensuring clear ownership and escalation paths.
• Act as the central coordination point during commissioning and launch windows, partnering with Nigeria leadership to align deployments with customer commitments.
• Build scalable planning tools, stage gates, dashboards, templates, playbooks and readiness checklists, and establish metrics on schedule, readiness, quality and cost.
• Run weekly program reviews, executive status updates, risk reviews, launch readiness reviews and post-launch retrospectives, providing concise, decision-oriented reporting.

Required profile

• 6+ years leading complex technical, operational, infrastructure, construction, manufacturing, deployment or supply chain programs.
• Proven track record managing large cross-functional programs with long-lead dependencies, accountable for schedule, quality and cost.
• Experience launching complex physical infrastructure or operational systems; experience in Nigeria or a comparable environment is highly preferred.
• History of improving schedule predictability, launch readiness, deployment cost or execution quality, and of driving programs through execution.
• Willingness to travel regularly within Nigeria and internationally, and to work across time zones and outside normal hours during launches.

Required skills

• Integrated planning, critical-path management, risk and dependency management, and escalation frameworks.
• Program and scheduling tools such as Smartsheet, Microsoft Project, Primavera, Jira and Airtable, plus dashboard building.
• Ability to coordinate large cross-functional teams without direct authority and to communicate clearly across global teams.