Steward / Facility Manager

About the role

1159 Realty Nigeria Limited is looking for an experienced, commercially minded Facility & Property Manager to oversee its offices and properties and to develop and manage its stewardship services. The role covers sourcing and supervising stewards, securing stewardship contracts, managing service delivery and building a profitable service offering while keeping the company's standards of excellence and professionalism. It is based in Kwara State and other assigned locations and reports to the Operations Manager.

Key responsibilities

• Oversee the maintenance, cleanliness, security and general condition of offices and managed properties, coordinating inspections, repairs, preventive maintenance and facility service providers.
• Manage relationships with high-net-worth individuals, annual tenants and short-let guests, and coordinate handovers, check-ins and check-outs, tenancy renewals and maintenance requests.
• Source tenants for vacant annual rental properties and generate bookings for short-let apartments.
• Develop and grow stewardship services, identify and secure contracts from residential estates, private homes, corporate offices and other clients.
• Recruit, screen, onboard, train and deploy stewards, and develop service packages, pricing proposals and staffing plans.
• Manage client relationships, service agreements, staff scheduling and service delivery standards, supervise deployed stewards and run periodic quality checks.
• Monitor contract revenue, staffing costs, service expenses and profitability, and look for repeat business.
• Supervise the internal steward and ensure office cleanliness and presentation standards, and manage cleaning materials, equipment and consumables.
• Maintain property, tenant, maintenance, staff and contract records, ensure safety, security and access control, and submit periodic reports on occupancy, costs, revenue and performance.

Required profile

• Bachelor's degree or HND in Estate Management, Facilities Management, Business Administration, Hospitality Management or a related discipline.
• 2-4 years of relevant experience in facility or property management.
• Demonstrable experience in stewardship, professional cleaning, housekeeping or outsourced facility services.
• Experience recruiting and supervising frontline service personnel and managing client contracts.
• Ability to serve HNI clients with professionalism, discretion and integrity.

Required skills

• Business development and client relationship management
• Negotiation and cost control
• Service quality monitoring and reporting

Candidates apply by sending their CV to the company's HR contact, with the subject line "Application for Kwara Steward/Facility Manager"; only shortlisted candidates will be contacted.