Social Media Manager

About the role

Novahill Homes And Properties is hiring a full-time Social Media Manager in Lagos (Marina). The role combines social media content creation and performance tracking with customer care and client relations for the company's real estate business.

Key responsibilities

• Create engaging content for Instagram, Facebook, TikTok and WhatsApp, including captions, property descriptions and marketing copy.
• Develop creative ideas to promote properties, land sales, real estate investments and company services.
• Take and edit property photos and videos for online promotion.
• Plan and maintain a consistent content calendar.
• Monitor social media trends and recommend strategies to improve engagement, brand awareness and lead generation.
• Track content performance and prepare basic reports on reach, engagement and inquiries.
• Respond promptly to customer inquiries by phone, WhatsApp, email and social media, giving accurate information on properties, prices, payment plans and inspections.
• Follow up with prospective clients, record and organise inquiries and leads, and direct serious prospects to the sales team or management.
• Handle complaints professionally, escalate complex issues, and help schedule property inspections, appointments and meetings.

Required profile

• A minimum of an OND in a related field.
• Previous experience in the role.