Senior Sales Account Manager - Nigeria & West Africa

About the role

TeKnowledge is looking for a Senior Sales Account Manager to lead customer engagement and drive digital transformation for new clients across Nigeria and West Africa, preferably in the banking sector. This full‑time remote position will focus on expanding strategic accounts and delivering AI‑first technology services.

Key responsibilities

• Maintain deep understanding of customer business needs, KPIs and strategic priorities.
• Guide cross‑functional teams to align TeKnowledge solutions with customer goals and translate features into measurable business outcomes.
• Lead digital transformation initiatives that create value and drive impact.
• Identify and develop new revenue opportunities, adoption and relationship growth across the portfolio.
• Oversee revenue forecasting, pipeline health and strategic goal setting.
• Manage contract negotiations, risk mitigation and revenue protection strategies.
• Resolve escalations, drive root‑cause analysis and ensure high‑quality delivery.

Required profile

• Seasoned sales leader with strong executive presence.
• Proven experience selling B2B technology solutions, ideally to banking clients.
• Track record of growing strategic accounts in West Africa.
• Excellent communication and stakeholder management skills.

Required skills

What we offer

• Opportunity to work with cutting‑edge AI, cybersecurity and digital solutions.
• Inclusive, collaborative team culture.
• Top‑tier training, mentorship and career development.
• Remote work flexibility.