Sales Supervisor

About the role

The Sales Supervisor will lead a team of sales representatives in Lagos, driving revenue growth and maintaining high standards of customer service. This role involves setting targets, coaching staff, and reporting performance to senior management.

Key responsibilities

• Lead and motivate a team of sales representatives to achieve monthly and quarterly targets.
• Set individual and team sales goals and monitor performance against KPIs.
• Conduct regular coaching sessions and performance reviews.
• Prepare and present sales reports to senior management.
• Develop and implement sales strategies to expand market share in Lagos.
• Manage key client accounts and resolve escalated issues.
• Coordinate with marketing and operations to align sales activities.

Required profile

• Minimum 2–3 years of relevant sales experience.
• Proven track record of meeting or exceeding sales targets.
• Strong communication and interpersonal skills.
• Ability to analyse sales data and make data‑driven decisions.
• High level of integrity and customer focus.

Required skills

• Proficiency in Microsoft Excel.
• Proficiency in Microsoft PowerPoint.
• Experience with CRM tools.