Outlet Sales Attendant

About the role

A bakery outlet in Abuja is looking for a full-time Outlet Sales Attendant. The role covers welcoming walk-in customers, taking orders, preparing and packaging baked goods and drinks, and keeping the outlet tidy and well stocked.

Key responsibilities

• Welcome and attend to walk-in customers, give product information and take orders in person.
• Process orders accurately and make sure they are prepared and handed over on time.
• Prepare and frost product boxes, package baked goods and prepare drinks for walk-in and pickup orders.
• Print receipts and keep accurate records of customer transactions.
• Manage pickup orders from confirmation through preparation to handover.
• Ensure products are packaged and presented to the bakery's standards.
• Keep the outlet and service area organised, clean and presentable.
• Monitor stock levels and report low stock or shortages to the team.
• Handle customer questions and complaints professionally, escalating issues when needed.
• Follow food handling, hygiene and safety procedures.

Required profile

• Minimum of SSCE.
• Previous experience in sales, retail, food service, hospitality or customer service is preferred.
• Willingness and ability to learn basic food preparation, frosting, packaging and drink preparation.
• Ability to work independently and manage several customer orders at once.
• Must be able to commute reliably to Asokoro, Abuja.

Required skills

• Good communication and interpersonal skills.
• Basic numeracy and accuracy in handling customer transactions.
• Strong attention to detail and good organisational skills.
• Neat appearance and commitment to personal hygiene.
• Friendly, reliable, responsible and customer-oriented attitude.