Operations Specialist

About the role

Havwis Limited builds, owns and grows consumer brands by combining technology with strong operational practices. It is hiring a full-time Operations Specialist in Aba with a hybrid arrangement, mixing on-site work with some work-from-home flexibility. The specialist keeps day-to-day operations running smoothly by monitoring workflows, coordinating tasks across teams and tracking performance metrics.

Key responsibilities

• Monitor workflows, coordinate tasks across teams and ensure operational processes run smoothly and efficiently.
• Track performance metrics, identify process bottlenecks and propose improvements to boost productivity and customer service.
• Collaborate with sales and other departments, prepare reports and support project implementation.
• Maintain accurate records and documentation.
• Assist with the rollout of new operational tools or procedures and ensure compliance with company standards and policies.

Required profile

• Diploma or degree in Business, Operations, Management or a related field preferred, or equivalent practical experience.
• Experience in consumer brands, retail or technology-driven environments is an advantage.

Required skills

• Analytical skills to interpret data, identify trends and support operational decisions.
• Communication skills to work with cross-functional teams, give clear updates and document processes.
• Sales-related skills to support commercial activities and align operations with revenue goals.
• Operations management skills to oversee workflows, optimise processes and maintain quality standards.
• Project management skills to plan, coordinate and track initiatives from start to finish.
• Beneficial: productivity and collaboration tools, attention to detail and strong organisation.