IT & Systems Officer

About the role

AMA Medical Manufacturing is a Nigerian pharmaceutical manufacturer in Kaduna, employing around 95 people and using Zoho cloud tools and Excel systems. This is its first dedicated IT hire: you will own the network, devices, user accounts, cloud tools and day-to-day support across shifts, building the function from scratch and reporting to the Director of Finance & Strategy.

Key responsibilities

• Run internet, Wi-Fi and the local network across the factory, offices and warehouse, including ISP management and failover.
• Set up, secure and maintain laptops, desktops, printers, CCTV and attendance devices, with UPS protection against power interruptions.
• Administer Zoho Mail, WorkDrive and Books: mailboxes, folder permissions, user roles, onboarding and offboarding.
• Support the company's Excel-based operational tools with version control, backups and access control.
• Keep Zoom reliable for the weekly meeting cycle with directors abroad.
• Implement basic cybersecurity (two-factor, password policy, encryption, backups) and simple IT policies.
• Build and maintain the IT asset register from zero.
• Scope small IT projects, manage vendors and advise management on what to buy.

Required profile

• HND or BSc in Computer Science, IT or a related field; NYSC completed.
• One to three years' hands-on IT support or systems administration, ideally in a factory or other operational site.
• Clear English, able to explain a fix to a non-technical manager.
• A self-starter who can be the only IT person on site and documents what they build.
• Based in, or willing to relocate to, Kaduna.

Required skills

• Strong practical networking: routers, switches, access points, cabling and Wi-Fi troubleshooting on a large site.
• Solid Windows administration and experience with a cloud suite (Zoho, Google Workspace or Microsoft 365).
• Advanced Excel.
• Useful but not essential: CompTIA, Google IT Support, Microsoft or Cisco certification; Zoho experience; exposure to PLC, HMI, SCADA or ERP/GMP data integrity; basic scripting.

What we offer

• The chance to build an IT function from the ground up with direct access to senior management.
• A structured working environment.
• A competitive salary commensurate with experience.

To apply, send your CV and a short cover letter by email with the subject line "IT & Systems Officer Application", telling about one IT problem you fixed that nobody asked you to solve. Applications close on 9 November 2026.