Human Resources and Administration Manager

About the role

eRecruiter is recruiting, on behalf of its client, a leading distributor of technology, services and lifestyle products in Sub-Saharan Africa, for a Human Resources and Administration Manager. The role oversees and improves HR and administrative functions at a strategic level, covering planning, delegation, coordination, staffing and decision-making to deliver profitable outcomes. It also develops strategies and policies, coordinates feedback from business units and line managers, and works across the group.

Key responsibilities

• Set the strategic direction for administrative functions and implement budgets and business targets at group and SBU levels, preparing and managing the HR and admin budget and controlling administrative costs.
• Lead the delivery of HR services to staff and management, and manage shared services infrastructure to integrate the group, reduce costs and standardize processes.
• Implement technology-driven best practices in HR, facilities management and administration, and enforce group policies and procedures in line with local legislation.
• Interface with labor offices, manage industrial relations, oversee staff records, and track HR metrics to inform management on employee engagement.
• Oversee general office administration, prepare career progression and succession plans, and develop employee wellness and development initiatives.
• Analyze compensation and benefits policies, build talent and workforce planning strategies, and advise on people management practices.
• Supervise HR business partners in the SBUs, support line managers with performance management, and act as a link between management and staff.

Required profile

• BSc./HND in a social science from a recognized tertiary institution; other professional certifications are an added advantage.
• At least 5 years of HR practice, including at least 2 years in a managerial role.
• Proven generalist experience at both strategic and operational levels, with experience developing HR policies and procedures.
• Experience in recruitment, performance management and career management; multinational experience is an added advantage.