Front Office Executive
Grand Bezer Nigeria Limited · Abuja
Job description
About the role
We are looking for a Front Office Executive to manage guest interactions and ensure smooth operations at our hotel in Abuja.
Key responsibilities
- Greet arriving and departing guests warmly, manage check‑ins/check‑outs, verify identification, and issue room keys.
- Handle phone, walk‑in, and online reservations, prepare and settle guest folios, and process payments or refunds.
- Communicate room readiness, maintenance issues, or special requests directly with housekeeping, F&B, and engineering teams.
- Answer phone calls, resolve guest complaints calmly, and manage VIP arrivals or special service arrangements.
- Maintain front office logbooks, update Property Management Systems (PMS), compile daily reports, and conduct shift handovers.
Required profile
- Minimum of 2 years of experience in a front office or similar hospitality role.
- At least a diploma in a related field.
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in Nigeria.
Salaries by job title
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
A question about this job?
Ask it here: you will get the full job summary by e-mail, right away.
Published 2 hours ago
Expires 1 month from now
3 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
Grand Bezer Nigeria Limited
Abuja