Front Desk Officer
Choice Talents LTD · État de Rivers
Job description
About the role
The Front Desk Officer will be the first point of contact for clients and visitors, ensuring a welcoming and professional atmosphere. This role supports daily office operations and assists staff with administrative tasks.
Key responsibilities
- Greet and welcome clients and visitors with a positive attitude.
- Answer phone calls and respond to emails promptly and professionally.
- Schedule and manage appointments and meetings for staff.
- Maintain a tidy and organized front desk and reception area.
- Assist with filing, data entry, photocopying, and other administrative tasks.
- Follow office policies and procedures to ensure efficient operations.
- Attend to client inquiries and escalate issues to relevant departments when necessary.
- Maintain accurate, up-to-date records of clients and visitors.
Required profile
- HND/BSc in Administration or a related field.
- At least 1 year of experience in customer service and office management.
- Strong interpersonal and communication skills.
- Ability to multitask effectively and resolve conflicts.
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Choice Talents LTD
État de Rivers