Fraud Desk Officer

About the role

Monipoint is seeking a Fraud Desk Officer to join its Fraud Management team. The role focuses on detecting, investigating and preventing fraudulent activity across the company’s payment and banking platforms, protecting both financial assets and reputation.

Key responsibilities

• Investigate reported fraudulent or suspicious transactions and compile detailed case logs.
• Analyze transaction patterns to identify red flags, emerging fraud typologies and high‑risk merchants.
• Recommend onboarding restrictions for risky merchants and suggest control improvements.
• Coordinate with law enforcement, regulatory bodies and industry peers during investigations.
• Develop and deliver fraud awareness training for internal teams.

Required profile

• Minimum 2 years of experience in fraud investigation, transaction disputes or risk operations, preferably within fintech or digital banking.
• HND or Bachelor’s degree in Accounting, Finance, Law, Criminology or a related field.
• Familiarity with local regulatory frameworks such as CBN, NFIU and EFCC.

Required skills

• Proficiency with fraud detection systems.
• Experience using transaction monitoring tools.
• Ability to operate case management software.