Chief Commercial Officer

About the role

A leading African technology company is looking for a Chief Commercial Officer to lead its commercial strategy, overseeing sales, marketing, business development and product commercialisation. The role drives revenue growth, market expansion, customer acquisition and retention while delivering the company's commercial objectives.

Key responsibilities

• Develop and implement commercial strategies to achieve revenue and profitability targets.
• Lead sales teams, manage performance and drive growth across all Strategic Business Units (SBUs).
• Identify new business opportunities, strategic partnerships and potential markets.
• Oversee marketing activities, brand positioning and go-to-market strategies.
• Drive the commercialisation and sales of technology solutions and services.
• Build relationships with key clients, C-suite executives and strategic partners.
• Monitor market trends, competitor activity and customer needs.
• Manage commercial budgets, sales forecasts and profitability.
• Drive customer satisfaction, retention and account growth, and report commercial performance to management.

Required profile

• Bachelor's degree in any discipline, preferably technology-related; an MBA is an added advantage.
• Minimum 12 years' relevant experience, including at least 5-8 years in senior commercial or sales leadership.
• Proven experience managing revenue targets and full P&L responsibility.
• Background in IT consulting, managed services, digital transformation or enterprise technology solutions.
• Experience leading multi-country sales teams and a track record in business development, enterprise sales and strategic account management.

Required skills

• Strong understanding of B2B sales, pricing strategies and go-to-market planning.
• Excellent leadership, negotiation, communication and stakeholder management skills.
• Commercial acumen, strategic thinking and results orientation.

The role is measured against KPIs such as 100% achievement of annual revenue targets, a minimum 20% pipeline conversion rate, successful engagement of the top 50 strategic accounts, 100% retention of recurring-revenue customers and timely team goal-setting and monthly KPI reviews.