Café Manager

About the role

A reliable, organised and experienced Café Manager is sought to lead daily operations in a café in Lekki. The role is hands-on, with an active presence on the floor, and covers team supervision, customer service, stock and cash control. The advertised salary is 300,000 to 400,000 net.

Key responsibilities

• Oversee opening, service and closing procedures, and make sure drinks and food meet approved recipes, portion sizes and presentation standards.
• Keep the café clean, welcoming and organised; resolve customer complaints professionally and promptly; monitor equipment and report maintenance issues.
• Prepare staff rotas, manage shift coverage, monitor attendance and performance, train staff on service standards, recipes, hygiene and procedures, and support the team during busy periods.
• Enter every order into the POS before preparation, reconcile cash, card and transfer payments against POS records at each handover and daily close, verify transfers through approved channels, and keep accurate records of approved expenses and petty cash.
• Check discounts, refunds and voids against the owner's approval process and report shortages, discrepancies and unusual transactions promptly.
• Carry out daily checks of high-value ingredients and regular full stock counts, compare usage with sales and recipes, record wastage and remakes, check deliveries against orders and invoices, and submit purchase requests.
• Submit a daily report on sales, expenses, cash reconciliation and stock discrepancies, track sales targets, monitor customer feedback and keep clear handovers.

Required profile

• At least two years of supervisory or management experience in a café, restaurant or hospitality business.
• Ability to work calmly during busy service periods.
• Understanding of food hygiene and safe storage practices.
• Preferably a female candidate.

Required skills

• Practical experience with POS systems, reconciling sales and managing inventory.
• Ability to use spreadsheets and prepare clear reports.
• Coffee and matcha service knowledge is an advantage.