Business Relationship Manager (Osun)

About the role

Moniepoint, Africa's all-in-one financial platform and Nigeria's largest merchant acquirer, is looking for a Business Relationship Manager for its Osun field area. Reporting to the State Coordinator, the role drives business growth by expanding the merchant footprint, building high-value customer relationships and introducing financial solutions tailored to local business needs. It covers end-to-end merchant acquisition, terminal deployment and account retention across assigned commercial areas.

Key responsibilities

• Identify, visit and onboard prospective merchants through field engagement, referrals and local trade community outreach.
• Educate business owners on Moniepoint's product suite and recommend solutions matching their operational and growth goals.
• Achieve and exceed monthly targets for active merchant onboarding, terminal deployment, loan disbursements and repayments.
• Oversee end-to-end onboarding, ensuring accurate KYC documentation and strict adherence to operational SOPs and regulatory guidelines.
• Nurture long-term merchant relationships to encourage account activity, high transaction volume and ongoing retention.
• Discuss pricing, terms and agreements transparently within company guidelines to build trusted partnerships.
• Act as the primary point of contact for customer queries, resolving issues promptly or escalating complex needs appropriately.

What we offer

• Competitive base salary plus performance-based commission.
• Pension and health insurance.
• Annual bonus and other benefits.
• A learning and development environment with knowledge sharing, training and regular internal technical talks.

Hiring process: a preliminary phone call with the recruiter, then interviews with the Hiring Team and a member of the Executive team.