Business Development Associate

About the role

Mahshell Soft Ltd is looking for a motivated, results-oriented Business Development Associate in Kano to support customer acquisition, lead generation and business growth. The Associate identifies potential customers, presents the company's products and services, supports sales activities and maintains relationships with prospects and customers.

Key responsibilities

• Identify and research potential customers and business opportunities.
• Generate and qualify leads through online and offline channels.
• Contact prospects by phone, email, WhatsApp and other approved channels.
• Present the company's products and services and conduct product demonstrations where required.
• Follow up with prospects throughout the sales process and maintain accurate records of leads and sales activities.
• Update customer and prospect information in the company's CRM or designated systems.
• Support preparation of sales proposals and quotations.
• Gather market and competitor information and collect customer feedback to share with management.
• Build professional relationships with prospects and customers, take part in marketing campaigns and help achieve monthly sales and business development targets.