Office Assistant / Clerical Staff

About the role

The Operations/Admin Department is seeking an Office Assistant to support daily routines, manage mail and courier services, and handle client communications. This role is essential for maintaining smooth administrative operations within a banking and finance environment.

Key responsibilities

• Receive and dispatch incoming and outgoing mails, courier packages, and deliveries.
• Perform general clerical duties such as photocopying, scanning, filing, and mailing.
• Maintain accurate records of client communications, complaints, and correspondence, including scheduling and minute‑taking for meetings.
• Arrange domestic and international travel for staff.
• Handle client inquiries related to account registrations, consolidations, mergers, dematerialisation, name changes, and signature lodgement.
• Confirm banker approvals for inactive or inter‑member transfers.
• Act as the first point of contact for internal and external communications with registrars and stockbroking firms.

Required profile

• HND holder.
• Minimum of 2 years’ experience in stockbroking or related administrative roles.
• Excellent driving skills with a clean, valid Nigerian driver’s licence.
• Strong time‑management, verbal and written communication abilities.
• High level of discretion, confidentiality, flexibility, and organisational skills.
• Attention to detail, integrity and honesty.