General Manager – Operations & Business Development

About the role

We are seeking a dynamic General Manager to lead day‑to‑day operations and drive growth for our automotive and aviation services in Abuja. The role combines strategic oversight with hands‑on management of workshop, finance, and human resources functions.

Key responsibilities

• Translate company strategy into operational priorities and measurable targets.
• Set departmental objectives and hold managers accountable for performance.
• Monitor revenue, profitability, costs, cash flow and other key business indicators.
• Drive business development, customer acquisition, retention and commercial growth.
• Oversee workshop operations, ensuring high standards of service delivery.
• Manage parts, inventory, procurement and operational resources efficiently.
• Collaborate with Finance and HR managers to maintain financial discipline and build a high‑performing workforce.
• Review operational and financial reports and implement corrective actions.
• Identify inefficiencies, bottlenecks and unnecessary expenditures.
• Develop and implement systems that improve productivity and operational control.
• Maintain high standards of customer service and resolve significant issues.
• Build strong relationships with key customers, suppliers, partners and stakeholders.
• Lead management meetings and ensure execution of agreed actions.
• Report regularly to executive leadership on performance, challenges and opportunities.
• Ensure compliance with laws, regulations, company policies and safety standards.
• Mentor department heads and strengthen the company’s management capability.

Required profile

• Master’s degree in Business Administration, Management, Engineering, Economics or related field.
• Minimum 10 years of professional experience, including at least 6 years in a senior or general management position.
• Proven track record managing multiple business functions and delivering revenue and profitability targets.
• Strong commercial and financial understanding.
• Experience managing managers and cross‑functional teams.
• Excellent leadership, negotiation, communication and decision‑making abilities.
• High level of integrity, accountability and professionalism.

Required skills

• Microsoft Office