Facility Cleaning Manager

About the role

The Cleaning Manager will report to top management and lead the cleaning operations across facilities, ensuring high standards of hygiene and compliance with company policies.

Key responsibilities

• Develop and oversee adherence to company policies, procedures and standards on facilities cleaning.
• Train and supervise cleaning staff, monitoring performance, behavior and use of cleaning supplies.
• Conduct quality assurance checks, manage inventory and equipment usage.
• Evaluate employee performance, provide on‑the‑job training, coaching and disciplinary actions when needed.
• Investigate customer complaints on sanitation and resolve them promptly.
• Liaise with external contractors and recommend purchases of supplies and equipment.

Required profile

• HND or BSc degree in a related field.
• 5+ years experience as a cleaning manager with supervisory responsibilities.
• Experience supervising multi‑location sites is an advantage.
• Highly organized, resilient and able to work under pressure.

Required skills

• Knowledge of appropriate cleaning materials and equipment for different cleaning levels.
• Understanding of basic safety procedures related to cleaning operations.