Fraud Investigation Officer

About the role

Moniepoint Group is seeking a dedicated Fraud Investigation Officer to join its risk team. You will lead investigations into suspected fraudulent activities, help recover funds, and advise on controls that protect both the company and its customers.

Key responsibilities

• Investigate fraud cases, assess evidence, and determine appropriate outcomes.
• Analyze transaction patterns to spot emerging fraud trends and risks.
• Document findings, maintain accurate case records, and ensure investigations meet SLA targets.
• Support fund recovery by coordinating with internal teams and external partners.
• Escalate high‑risk or complex cases promptly.
• Recommend process and control improvements based on investigative insights.
• Collaborate with Product, Operations, Compliance, Customer Support, and other stakeholders to resolve fraud‑related issues.

Required profile

• Bachelor’s degree in a relevant discipline.
• 2–4 years of experience in fraud investigations, banking, fintech, or a related risk function.
• Strong analytical, problem‑solving, and communication skills.
• Ability to manage multiple investigations simultaneously while maintaining high integrity and confidentiality.

Required skills