Customer Service Representative
Jorvit School LTD · Lagos
Job description
About the role
We are seeking a motivated Customer Service Representative to join Jorvit School LTD in Lagos. The role involves handling customer inquiries across multiple channels and ensuring high satisfaction. You will be the primary point of contact for students, parents and other stakeholders, delivering accurate information and professional service.
Key responsibilities
- Respond to customer inquiries through phone calls, WhatsApp, and emails.
- Provide accurate information about products and services.
- Handle customers' complaints.
- Build and maintain positive relationships with customers.
- Ensure a high level of customer satisfaction and professional service at all times.
Required profile
- Minimum of an OND, HND, or Bachelor's degree.
- No experience or less than 1 year of previous experience in a similar role.
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Published 18 hours ago
Expires 1 month from now
4 views · 0 interested
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Jorvit School LTD
Lagos
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