Waiter/Waitress – Full‑time Hospitality Role

About the role

Join Teestone Hotel and Apartment as a Waiter/Waitress and become the friendly face that welcomes guests to our dining area. This full‑time position offers the chance to work in a vibrant hotel environment, delivering high‑quality service to both local and international visitors.

Key responsibilities

• Greet guests warmly, manage seating arrangements and present menus.
• Take accurate food and beverage orders and relay them promptly to the kitchen.
• Serve meals and drinks efficiently while maintaining a professional demeanor.
• Check on guests during service to ensure satisfaction and address any concerns.
• Process bills, handle payments and maintain accurate records.
• Set up and clear tables before and after service, keeping the dining area tidy.
• Uphold food safety, hygiene and hotel service standards at all times.
• Assist with banquet, conference and special event services as needed.
• Collaborate with kitchen and restaurant staff to ensure smooth operations.
• Report guest complaints, incidents or maintenance issues to the supervisor.

Required profile

• Minimum of SSCE or equivalent qualification.
• Previous experience in a hotel, restaurant or hospitality setting is an advantage.
• Excellent communication and interpersonal skills.
• Strong customer‑service orientation and professional appearance.
• Ability to work flexible shifts, including weekends and holidays.
• Capability to thrive in a fast‑paced environment.
• Basic knowledge of food and beverage service procedures.

Required skills