Operations Manager

About the role

Marvel Advisory Group is seeking an Operations Manager to lead its production and retail teams in Lagos. You will be responsible for ensuring smooth order fulfillment, maintaining quality standards, and driving operational efficiency in a fast‑moving creative business environment.

Key responsibilities

• Oversee daily operations of production and retail teams.
• Plan, coordinate, and monitor gift and frame production schedules.
• Ensure customer orders are completed accurately and delivered on time.
• Supervise production staff, enforce company policies and quality standards.
• Monitor inventory levels and coordinate procurement of materials.
• Implement process improvements to boost efficiency and productivity.
• Prepare operational reports and update management regularly.
• Maintain and optimize use of production equipment.
• Address operational challenges promptly with practical solutions.
• Collaborate with customer service and sales to ensure seamless order fulfillment.
• Monitor staff performance, provide coaching, and support development.
• Ensure compliance with health, safety, and operational procedures.

Required profile

• Bachelor's degree or HND in Business Administration, Operations Management, Industrial Management, or related field.
• Minimum 3 years of experience in an Operations Manager, Production Supervisor, or similar leadership role.
• Experience in manufacturing, production, gift, printing, framing, or creative business environments is an advantage.
• Strong leadership, organizational, and problem‑solving abilities.
• Excellent communication and interpersonal skills.
• Ability to multitask, meet deadlines, and thrive in a fast‑paced setting.

Required skills

• Microsoft Excel
• Microsoft Word

What we offer

• Competitive monthly salary of ₦200,000 (range ₦150,000‑₦250,000).
• 13th‑month salary subject to performance and company policy.
• Opportunities for professional growth and career development.
• Collaborative and creative work environment.