Front Desk Concierge

About the role

The Front Desk Concierge will be the first point of contact for clients, guests and visitors at the Kaelith Logevity Institute. This role ensures a welcoming atmosphere while supporting the smooth operation of daily administrative activities in a healthcare setting.

Key responsibilities

• Greet and assist clients, guests and visitors courteously and professionally.
• Manage appointments, bookings and inquiries via phone, email and in‑person.
• Handle incoming calls, direct them to appropriate departments and maintain accurate visitor logs.
• Coordinate with internal teams to ensure seamless service delivery.
• Keep the reception area organized, presentable and stocked with necessary materials.
• Address client concerns promptly, escalating when required.

Required profile

• Bachelor’s degree or equivalent qualification.
• Minimum 2 years of experience in front‑desk, customer service, hospitality or concierge roles.
• Excellent communication and interpersonal abilities.
• Strong organizational and multitasking skills.
• Professional appearance and a customer‑centric attitude.

Required skills

• Proficiency in Microsoft Office.

What we offer

• Competitive monthly salary ranging from NGN 250,000 to NGN 400,000.
• Opportunity to work in a reputable healthcare institute.
• Professional development and supportive work environment.