Territory Development Officer – Fintech Field Sales

About the role

A fintech company is looking for a Territory Development Officer to drive customer acquisition and financing sales in Ajeromi, Lagos. The role covers field prospecting, lead generation, customer onboarding, territory mapping, relationship management and competitor monitoring. The salary is N220,000 to N320,000.

Key responsibilities

• Identify and generate prospective customers in Ajeromi and surrounding areas.
• Visit and map 3-wheeler/tricycle parks, identifying park and branch chairmen and potential customers.
• Build and maintain a pipeline of at least 100 leads, including 30 high-potential ones.
• Identify prospects with stable income, repayment capacity and credible guarantors.
• Collect and verify customer and guarantor information and KYC documents.
• Convert qualified leads into customers and support them through onboarding and financing.
• Achieve monthly customer acquisition and financing sales targets.
• Maintain strong relationships with customers and agents to encourage repeat transactions.
• Monitor competitors' pricing, deposits, repayment plans, loan terms, promotions and market activities.
• Submit daily and weekly sales, field activity, pipeline and competitor reports.
• Work with Credit, Operations, Collections and Marketing teams to resolve onboarding and customer issues.
• Ensure full compliance with KYC and company procedures.

Required profile

• 2-5 years' experience in field sales, business development, microfinance, asset finance, fintech or a related sector.
• Proven experience in lead generation, prospecting, customer acquisition and sales pipeline management.
• Strong communication, negotiation and relationship-management skills.
• Target-driven and comfortable working in a field-based environment.
• Ability to identify and develop business opportunities within a defined territory.
• Resides within or close to Ajeromi, Festac, Apapa, Orile-Iganmu or nearby areas, with easy access to the territory.
• Bachelor's degree in Business, Marketing, Finance or a related field is an advantage.

Required skills

• Basic knowledge of CRM and mobile applications.
• Digital reporting tools.