Telesales Officer

About the role

A full-time Telesales Officer position based in Lagos state. The role involves making outbound calls to prospective and existing customers, presenting products and services and driving sales.

Key responsibilities

• Make outbound calls to prospective and existing customers.
• Present products and services clearly and convincingly to drive sales.
• Follow up on leads, inquiries and previous conversations.
• Maintain accurate records of calls, sales and customer information.
• Meet and exceed weekly and monthly sales targets.
• Provide feedback on customer needs, trends and opportunities.
• Handle customer objections professionally and suggest suitable solutions.

Required profile

• HND or BSc degree in any field.
• 2 years of proven experience in telesales, telemarketing or another phone-based customer engagement role.
• Ability to work with minimal supervision and meet targets.
• Positive attitude and ability to handle rejection.

Required skills

• Excellent communication and negotiation skills.
• Strong persuasive ability and confidence speaking with customers.
• Basic computer skills; familiarity with CRM tools is an added advantage.

To apply, interested and qualified candidates should send their CV by email to the employer, using the job title as the subject of the message.