Technical Support Associate
Jobberman · Katsina
Job description
About the role
This is an entry-level Technical Support Associate position designed to support the day-to-day technical operations of Kebram Tech. It offers a foundation for developing competencies in IT support, hardware and software diagnostics, networking and general technology management, and provides immediate assistance to the organisation's technical needs.
Key responsibilities
- Deliver foundational technical assistance to employees, trainees and authorised personnel.
- Diagnose and resolve routine hardware, software and network connectivity issues.
- Help set up, configure, maintain and deploy computer systems.
- Aid in troubleshooting basic network and internet access problems.
- Install and configure approved software applications, computing devices and peripherals.
- Help organise and maintain the inventory of IT equipment and technical resources.
- Record and document technical incidents, resolution steps and outcomes.
- Refer complex technical matters to senior technical staff.
- Take part in standard technology maintenance and other technical support tasks as directed by management.
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Published 5 days ago
Expires 1 month from now
6 views · 0 interested
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Jobberman
Katsina
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