Studio Manager

About the role

The Studio Manager will oversee daily studio operations, ensuring efficiency and a high-quality client experience. This role involves managing appointments, staff, and administrative tasks in a fast‑paced environment.

Key responsibilities

• Manage daily studio operations and ensure everything runs efficiently
• Handle client appointments, scheduling, confirmations, and follow‑ups
• Communicate professionally with clients and respond to enquiries
• Oversee staff attendance, punctuality, and adherence to company standards
• Monitor the quality of services provided and ensure excellent client experiences
• Keep accurate records of appointments, payments, and daily activities
• Support basic administrative and financial tracking duties
• Resolve client or staff concerns professionally and calmly
• Maintain an organised, welcoming, and well‑managed studio environment

Required profile

• Previous experience as a Secretary, Office Administrator, Front Desk Manager, Salon/Beauty Studio Manager, or similar role
• Strong organisational and multitasking skills with good numerical ability
• Ability to manage people effectively and maintain discipline professionally
• Excellent communication and customer service skills
• Proactive, dependable, and able to work independently