Shortlet Apartment Coordinator

About the role

The Shortlet Apartment Coordinator will oversee guest services, apartment preparation, and online promotion for Nazstay Apartment in Ibadan. The role ensures a clean, welcoming environment and smooth check‑in/check‑out processes for short‑term guests.

Key responsibilities

• Welcome guests, manage check‑ins and check‑outs, respond to enquiries and maintain accurate booking records.
• Clean and prepare the apartment before each arrival, conduct inspections, and report any damage or maintenance issues.
• Handle laundry and linen, ensuring fresh bedding and towels for every guest.
• Monitor inventory of supplies, toiletries, and equipment, and alert management when replenishment is needed.
• Create and post engaging content on Facebook and Instagram, take photos and short videos to promote the apartment.
• Maintain organized booking and guest records, perform data entry and update spreadsheets or systems.
• Represent Nazstay Apartment professionally, providing courteous service and protecting guest confidentiality.

Required profile

• No prior experience required; willingness to learn and a reliable attitude are essential.
• Strong English reading and writing skills with good communication abilities.
• Basic computer proficiency, comfortable using a smartphone, email and common applications.
• Organised, detail‑oriented, punctual, honest and able to work independently.
• Friendly, respectful and professional when interacting with guests.

Required skills

• Microsoft Word
• Microsoft Excel
• Google Sheets
• Facebook
• Instagram