Front Desk Receptionist – Hotel

About the role

We are looking for a friendly and professional Front Desk Receptionist to join our hotel team in Ibadan. You will be the first point of contact for guests, ensuring a warm welcome and smooth experience throughout their stay.

Key responsibilities

• Greet guests warmly upon arrival and provide accurate information about hotel facilities, services, room types, rates, and policies.
• Handle guest check‑in and check‑out procedures, manage reservations and bookings, and coordinate payments with other hotel departments.
• Assist guests with luggage coordination when needed.
• Maintain a clean, organized, and welcoming front‑desk environment.
• Respond promptly to guest enquiries and special requests, ensuring high levels of satisfaction.

Required profile

• Minimum of 1 year experience in a hospitality or customer‑service role.
• At least SSCE (Senior Secondary School Certificate) education.
• Excellent communication and interpersonal abilities.
• Strong customer‑service orientation and professional telephone etiquette.

Required skills

What we offer

• Competitive monthly salary ranging from NGN 70,000 to NGN 150,000.
• Full‑time permanent contract.
• Opportunity to grow within the hospitality sector.