Senior Administrative Associate – Clinic Operations

About the role

As a Senior Administrative Associate you will be the backbone of clinic operations, ensuring patients enjoy a smooth experience from entry to exit. You will keep the facility running efficiently, coordinate the team and manage essential paperwork.

Key responsibilities

• Maintain a safe, clean and fully operational clinic daily.
• Manage staff schedules, attendance and leave planning.
• Assist patients with appointment booking and information delivery.
• Plan and run health outreach programs and community wellness events.
• Handle billing, invoicing and payments from corporate clients and vendors.
• Ensure timely and accurate filing of regulatory paperwork.
• Train staff on digital tools and streamline processes.

Required profile

• Bachelor's degree or HND.
• 3‑5 years post‑NYSC experience in operations management within a service industry (healthcare, hospitality or corporate services).
• Direct experience working in a healthcare or clinic setting.
• Ability to use data to track performance and identify improvements.
• Completed NYSC or exemption certificate.
• Residence within 10 km of Reliance Family Clinics in Akowonjo or Ejigbo.

Required skills

• Experience with electronic medical record (EMR) systems.
• Proficiency in clinic management software.
• Background in event coordination such as corporate health talks or community outreaches.
• Knowledge of regulatory compliance for health facilities (LAWMA, HEFAMAA, FIRS, LIRS).

What we offer

• Salary: ₦297,148.71 monthly net.
• On‑site work arrangement at Reliance Family Clinics.
• Paid annual leave.
• Premium health insurance for you and your family.
• Learning and development allowance.
• Social events allowance.
• Daily light refreshments.
• Annual performance bonus and salary review.
• Monthly contributory pension.