Secretary / Customer Service Officer

About the role

The confectionary production company located on the Dawaki Axis in Abuja is looking for a motivated Secretary/Customer Service Officer. You will be the first point of contact for clients and visitors, while also providing essential administrative support to keep daily operations running smoothly.

Key responsibilities

• Answer and direct telephone inquiries, handling customer queries professionally.
• Maintain accurate records, manage correspondence, and schedule appointments.
• Assist in processing orders and follow‑up to ensure repeat business.
• Support the production team with basic clerical tasks and document management.
• Maintain a clean and organized reception area.

Required profile

• 1–2+ years of experience in customer service or a similar front‑office role.
• Strong interpersonal skills with the ability to build positive relationships.
• Reliable, punctual and able to work a Monday‑Saturday shift (7 am‑7 pm).

Required skills

• Computer literacy (basic office software proficiency).

What we offer

• Competitive monthly salary of 100,000 (local currency).
• Full‑time onsite position with a stable work schedule.
• Opportunity to grow within a dynamic production environment.