Business and Operations Manager

About the role

Bridgemead Advisory is seeking a Business and Operations Manager to lead day‑to‑day operational excellence across its consulting practice in Lagos. The role combines process optimisation, financial oversight, people operations and technology management to support senior leadership and deliver high‑quality client outcomes.

Key responsibilities

• Oversee daily business operations and coordinate across consulting, business development, finance and administration, designing and improving SOPs and workflows.
• Support budgeting, financial planning, expense control, project resourcing, invoicing and vendor payments, and prepare operational and financial reports for the Managing Director.
• Manage recruitment, onboarding, performance reviews, employee records and HR compliance with Nigerian labour regulations.
• Own and maintain project‑management, CRM, finance and collaboration systems, ensuring data integrity, security and useful dashboards.
• Ensure compliance with regulatory, statutory and contractual obligations, maintain corporate documentation and coordinate with legal, tax and audit advisors.
• Assist with client engagement set‑up, resource allocation, logistics for workshops and preparation of client‑facing materials.

Required profile

• Bachelor’s degree in Business Administration, Management, Economics, Finance or related field; Master’s/MBA is a plus.
• 4–5 years of progressive experience in business operations or office management, preferably within consulting or professional services.
• Proven track record managing budgets, vendor relationships and cross‑functional teams.
• Strong knowledge of HR administration and Nigerian labour/regulatory requirements.
• Excellent organisational, multitasking and communication skills with the ability to engage senior leadership.

Required skills

• Asana
• Trello
• Monday.com
• HubSpot
• Notion
• Microsoft Workspace (Office 365)
• Google Workspace