Sales, Telemarketing and Client Success Officer

About the role

Prime Virtual Assistant is looking for an energetic Sales, Telemarketing and Client Success Officer to generate new business, nurture leads and ensure smooth onboarding for our services and training programmes in Nigeria.

Key responsibilities

• Follow up on leads and prospects across phone, WhatsApp, email, Instagram and the company website.
• Conduct discovery calls, present service features, benefits and pricing, and convert enquiries into paying customers.
• Prepare and send quotations, invoices, payment instructions and receipts using approved systems.
• Maintain accurate records of leads, interactions, sales activities and payment status.
• Coordinate onboarding meetings, relay client requirements to internal teams and monitor service delivery.
• Perform routine client follow‑ups, address concerns and strengthen long‑term relationships.
• Support marketing initiatives by sharing approved promotional content and posting videos/images on WhatsApp status.
• Prepare weekly and monthly sales, pipeline and client engagement reports for the Executive Director.

Required profile

• Entry‑level candidate with up to 12 months of relevant experience.
• Strong written and verbal communication skills.
• Ability to work independently and meet sales targets.

Required skills

What we offer

• Full‑time employment in a growing advertising and communications firm.
• Opportunities for professional development and career progression.