Sales Manager - SME Lending / NBFI

About the role

A non-bank financial institution (NBFI) providing lending solutions to SMEs, traders and other eligible borrowers is hiring a Sales Manager in Lekki, Lagos. This is a full-time, on-site position. The manager drives loan disbursements, leads field loan officers and a call centre sales team, originates loans personally, builds referral channels and delivers monthly targets without compromising portfolio quality.

Key responsibilities

• Personally originate SME and trader loans, manage the sales pipeline and build relationships with high-value and repeat borrowers.
• Lead, coach and manage field sales officers and call centre sales teams to meet monthly disbursement targets.
• Set sales targets, monitor pipeline performance and run regular reviews to improve lead conversion.
• Improve telesales performance through call scripts, customer segmentation, daily call targets and lead follow-up.
• Build partnerships with anchor buyers, cooperatives, employers, trade associations and other groups to generate lending opportunities.
• Recruit and manage affiliate and referral agents.
• Monitor disbursements, conversion rates, portfolio quality and PAR, prepare regular sales reports and keep accurate CRM records.

Required profile

• 5-7 years of experience in SME/trader lending within a microfinance bank, NBFI, finance company or similar lender.
• Verifiable personal loan origination experience in the Lagos market.
• Proven experience managing sales teams and delivering monthly lending or disbursement targets.
• Experience managing field sales, telesales or call centre teams is an advantage.
• Strong understanding of SME credit assessment, loan documentation and lending processes.
• Hands-on sales leader with a strong network among Lagos SMEs and traders, able to balance growth with responsible lending.

Required skills

• SME and trader loan origination and SME credit assessment.
• Sales pipeline and portfolio management, including PAR monitoring.
• Field sales, telesales and call centre team leadership and coaching.
• CRM management (Zoho or similar).

Compensation includes a competitive base salary, performance-based commission and bonuses, and other benefits.