Relationship Officer

About the role

Casalavoro Limited is seeking a motivated, customer‑focused Relationship Officer to join its Abuja team. The role involves building and maintaining strong relationships with existing and prospective customers while driving revenue growth.

Key responsibilities

• Develop and maintain strong relationships with new and existing customers.
• Identify and pursue new business opportunities and potential clients.
• Understand customers’ needs and recommend suitable products and services.
• Achieve assigned sales, revenue, and customer acquisition targets.
• Handle customer inquiries, complaints, and requests promptly and professionally.
• Maintain accurate records of customer interactions and business activities.
• Collaborate with other departments to ensure excellent service delivery.
• Prepare regular reports on sales activities, customer relationships, and business development.

Required profile

• Bachelor’s degree or HND in Business Administration, Marketing, Finance, Economics, or a related field.
• 1–3 years of experience in relationship management, sales, customer service, banking, or a related role.
• Excellent communication, negotiation, and interpersonal skills.
• Strong customer‑service and relationship‑building abilities.
• Ability to meet and exceed targets.
• Self‑motivated, proactive, and able to work independently and as part of a team.

Required skills

• Microsoft Office
• Basic reporting tools