Phone Business Manager – East Zone

About the role

The Phone Business Manager – East Zone is a senior sales professional responsible for driving Sun King’s B2C PayGo phone business across the East Zone of Nigeria. Reporting to the Country Business Manager, you will lead a regional team to grow the agent network, increase phone sales, and meet revenue and credit‑quality targets.

Key responsibilities

• Translate the national B2C PayGo phone strategy into an actionable East Zone plan with clear revenue, penetration and phone‑per‑agent targets.
• Lead, mentor and manage Area Phone Business Managers and their teams to achieve regional KPIs.
• Recruit, onboard and retain high‑performing phone‑selling agents across all 42 areas of the zone.
• Implement programs to boost the percentage of agents actively selling PayGo phones and increase phones sold per agent.
• Own the end‑to‑end sales cycle, from agent recruitment to customer acquisition and repayment collection.
• Monitor repayment performance, work with Finance and Credit Risk to reduce arrears, and ensure excellent customer service.
• Drive channel profitability and operational excellence through disciplined processes and reporting.

Required profile

• Senior sales professional with proven experience in B2C PayGo phone or similar consumer electronics sales.
• Demonstrated ability to manage and develop regional sales teams.
• Strong track record of achieving revenue and market‑penetration targets.
• Experience working with agent networks and field sales operations.

Required skills