Outlet Manager – Taraba

About the role

Mshel Homes Limited is seeking an Outlet Manager to lead its Taraba outlet. The role focuses on driving sales, ensuring excellent customer service, and maintaining the company’s brand standards in the real‑estate sector.

Key responsibilities

• Manage and supervise all daily activities of the Taraba outlet.
• Drive sales growth and achieve monthly and quarterly targets.
• Lead, train, and monitor the performance of Sales Executives and Customer Care staff.
• Develop and implement effective sales and marketing strategies.
• Ensure excellent customer experience and prompt resolution of client inquiries.
• Monitor market trends and provide feedback to management.
• Maintain proper documentation of sales, client records, and transactions.
• Ensure compliance with company policies, procedures, and operational standards.
• Build and maintain strong relationships with clients and key stakeholders.
• Prepare and submit periodic performance and sales reports to management.
• Oversee inventory and manage all company assets within the outlet.
• Coordinate promotional activities, campaigns, and site inspections to boost sales conversion.
• Ensure timely follow‑up on leads and conversion of prospects into clients.
• Manage outlet budgets, expenses, and cost‑control measures effectively.
• Identify business opportunities within the region and recommend expansion strategies.

Required profile

• Bachelor’s degree in Business Administration, Management, Marketing, Real Estate or a related field.
• 5‑7 years of experience in sales, operations or branch management, preferably in real estate.
• Prior supervisory or leadership experience is an advantage.

Required skills

• Proficiency in Microsoft Office.