Outlet Manager (Business Development) - Ilorin

About the role

Noor Takaful is hiring a permanent Outlet Manager (Business Development) in Ilorin. The role leads branch operations, drives market expansion and steers the branch's strategic and financial performance. It covers managing business development staff, finding regional opportunities, building client and partner relationships, and holding direct accountability for revenue targets, budget, ROI on customer acquisition and regulatory compliance.

Key responsibilities

• Oversee day-to-day branch operations, set operational standards and streamline workflows to improve turnaround times.
• Lead, coach and motivate Business Development Officers and staff, evaluate performance and run training programmes.
• Manage the sales and business development lifecycle, generate high-value leads, mature the pipeline and convert deals.
• Set, track and exceed branch revenue, volume and portfolio expansion targets.
• Work with Underwriting, Operations, Claims, Risk and Finance teams on onboarding and service delivery.
• Ensure compliance with internal governance and external regulations, and enforce risk management and ethical standards.
• Represent the company at local business communities and industry events, and identify local market opportunities.
• Handle confidential information securely, report suspected breaches and take part in data protection training.
• Carry out other assigned duties, support the Chief Business Development Officer and take part in the company's knowledge sharing programme.

Required profile

• Bachelor's degree in Business Administration, Marketing or a related field.
• 5+ years of experience in business development, including at least 2 years in a leadership role.
• Proven track record of achieving sales targets.
• Certification such as CIIN (Chartered Insurance Institute of Nigeria) is an added advantage.

Required skills

• Leadership and team management, strong communication and interpersonal skills.
• Analytical skills to assess market opportunities and performance metrics.
• Proficiency in CRM software and Microsoft Office Suite.