Office Manager - Resident Office, Lagos

About the role

The Office Manager at the EBRD Resident Office in Lagos ensures that administrative procedures are implemented effectively, giving staff and visitors an efficient, well-managed working environment. The role reports to and works closely with the Head of Office on administrative issues such as budget, property, vehicles and service contracts, and may also provide administrative assistance to the Head of Office and the resident office-based bankers.

Key responsibilities

• Administer the office: maintain office inventory, supplies and equipment, liaise with the landlord on leases, moves and refurbishment, and coordinate security and medical issues with the Head of Health and Safety.
• Manage purchases, disposals, service contracts, insurance and utilities, and act as HR coordinator for foreign affairs registration, staff accreditation and sick leave records.
• Act as IT coordinator: set up workstations, allocate visitor desks, and help staff with audio/video calls and IT policies.
• Prepare regular updates to the Business Continuity Plan, coordinate with the publication desk on imported materials, and implement archiving procedures.
• Prepare annual and mid-year budgets, monitor the RO budget, process expense claims and SAP transactions, reconcile traveller credit cards, approve Nostro/cash payments within limits, pay supplier invoices and request funds transfers from HQ.
• Supervise OTE and General Services staff where designated, including workload coordination, overtime tracking and on-the-job training.
• Draft official letters and provide administrative support to the Head of Office and other bankers.

Required profile

• Previous experience in a senior administrative or accounting function, preferably in an international or leading local company, is preferable.
• Very good written and spoken English; resumes should be submitted in English.
• Ability to work independently, prioritise, handle confidential matters and meet deadlines.