Manager, Administration and Operations

About the role

The Manager, Administration and Operations will support the Center’s strategic direction by leading administrative functions and ensuring smooth day‑to‑day operations. Reporting to the Center Director, the role combines oversight of facilities, procurement, human resources, and financial administration within an educational environment.

Key responsibilities

• Support overall administrative leadership and align operations with institutional goals.
• Lead administrative planning, policy development, and implementation of annual operational plans and budgets.
• Maintain and enforce administrative policies, procedures, and standard operating guidelines.
• Oversee day‑to‑day non‑academic operations, facilities management, and health‑safety compliance.
• Coordinate procurement, inventory, and vendor relationships to ensure timely availability of resources.
• Supervise front‑desk operations, records management, logistics, and general office administration.
• Participate in recruitment, onboarding, and performance management of administrative staff.
• Identify staff development needs and facilitate training initiatives.
• Support preparation, monitoring, and management of administrative budgets and financial processes.
• Ensure compliance with institutional financial policies, audit requirements, and regulatory standards.

Required profile

• Minimum of 3 years (36 months) relevant experience in administration or operations.
• Mid‑level professional with proven leadership abilities.
• Strong knowledge of budgeting, procurement, and facilities management.
• Experience supervising administrative personnel and coordinating workflow.
• Familiarity with HR policies, labor regulations, and ethical standards.
• Excellent organizational and communication skills.

Required skills