Key Account Manager

About the role

PingPong is looking for an experienced Key Account Manager to acquire and serve enterprise and institutional clients across Nigeria and key African markets. The role leverages deep banking expertise and an existing network to drive adoption of cross‑border payment solutions.

Key responsibilities

• Identify and acquire enterprise clients using your banking network, targeting C‑level decision‑makers in corporations, multinationals, financial institutions and government entities.
• Manage the full sales cycle from prospecting to implementation, designing tailored cross‑border payment solutions and coordinating with product, risk and compliance teams.
• Build and maintain long‑term strategic relationships with C‑suite executives, CFOs and treasury heads, ensuring client retention and wallet‑share growth.
• Provide market intelligence on industry dynamics, competitor activity and regulatory changes, feeding insights to sales and product teams.
• Own individual sales targets and achieve KPIs related to client acquisition, GMV and revenue.

Required profile

• Minimum 5 years of banking or financial services experience, with at least 3 years in a mid‑to‑senior corporate banking or relationship manager role at a leading Nigerian commercial bank.
• Established relationships with top‑tier Nigerian enterprises and a proven track record of converting those relationships into business opportunities.
• Fluent in business‑level English; knowledge of Yoruba, Hausa or Igbo is a plus.
• Strong negotiation and relationship‑building skills, with the ability to engage C‑suite executives.

Required skills

• Deep knowledge of corporate banking, trade finance and cross‑border fund flows.
• Understanding of CBN regulations, AML requirements and corporate compliance frameworks.