Hub Manager

About the role

The Hub Manager leads the launch and growth of new hubs/shops, driving customer acquisition, retention and profitability while coaching a team of Jaza stars.

Key responsibilities

• Support hub growth to achieve an average of 130 active customers per hub.
• Conduct door‑to‑door sales and manage customer retention initiatives.
• Drive revenue through membership renewals and transition customers to higher‑value plans, targeting $1M monthly recurring revenue.
• Own hub profitability, ensuring compliance with pack loss and missing pack metrics.
• Coach Jaza stars on sales techniques, customer service, inventory management and SOP compliance.
• Recruit, interview, train and onboard new Jaza stars.
• Participate in hyper‑care meetings, provide action plans and flag growth obstacles.

Required profile

• Bachelor’s degree in sales, administration, marketing or related field.
• Minimum 5 years of experience in sales, customer relations, entrepreneurship or similar.
• Proven leadership and team‑management experience.
• Strong communication and interpersonal skills.
• Data‑driven decision making.
• Passion for increasing energy access and women’s employment.

Required skills

• Sales
• Sales Management
• Customer acquisition
• Customer retention
• Marketing
• Stakeholder Management
• Communication