Front Office Administrator (Lekki)

About the role

eRecruiter is recruiting, on behalf of its client, a Front Office Administrator for a fintech company that has built a trusted payment infrastructure for consumers and businesses. The role is based in Lekki, Lagos, and covers front desk management, office administration and general administrative support.

Key responsibilities

• Be the frontline of the company and own the front desk functions, welcoming guests in a friendly and respectful way
• Provide first-level customer service and product information, escalating issues to the right people
• Receive and track official documents and parcels, keep a spreadsheet of documentation and follow up with teams
• Maintain confidentiality of sensitive information and correspondence
• Manage procurement of office supplies, keep stock inventory and supervise cleaning staff, security officers and ad-hoc staff
• Act as key contact for office maintenance and repairs, run spot checks and prepare weekly expense and budget reports
• Maintain company databases, organize a filing system and distribute and store correspondence
• Support offboarding with People Business Partners and help with country initiatives as assigned

Required profile

• 1-2 years of office management or similar, transferable experience
• Very high ethical standards and integrity
• Extremely organized, a problem solver with a go-getter attitude
• Excellent interpersonal, written and verbal communication skills

Required skills

• Proficiency with MS Office (Excel and Word)
• Experience with HRIS
• Good knowledge of generic office procedures