Practice Manager

About the role

Olu Shodmu & Co. is looking for a Practice Manager based in Lagos (Marina) to oversee the daily operations and administrative functions of the practice. The role covers policy development, staff supervision, resource management, budget monitoring and client coordination.

Key responsibilities

• Oversee the daily operations and administrative functions of the practice.
• Develop, implement and monitor operational policies, procedures and systems.
• Supervise staff, coordinate workloads and monitor employee performance.
• Manage office resources, facilities, supplies and general administrative activities.
• Monitor income, expenditure, budgets, invoices and operational costs together with the accounts team.
• Ensure proper record-keeping, documentation and information management.
• Coordinate client relations and ensure a high standard of service delivery.
• Identify operational challenges and implement solutions to improve efficiency.
• Prepare regular operational reports for management.
• Ensure compliance with applicable laws, professional standards and internal policies.
• Coordinate meetings, appointments, schedules and other organisational activities.
• Support recruitment, staff onboarding, training and performance management.

Required profile

• Bachelor's degree in Business Administration, Management, Accounting, Human Resources or a related discipline.
• Minimum of 3 years' relevant experience in practice management, office administration or operations management.
• Previous experience managing a professional services firm is an added advantage.
• Strong leadership, organisational, problem-solving and decision-making skills.
• Excellent written and verbal communication skills.
• High levels of integrity, professionalism, confidentiality and attention to detail.
• Ability to work independently, manage competing priorities and meet deadlines.

Required skills

• Good knowledge of budgeting, office administration, staff supervision and operational management.
• Proficiency in Microsoft Office applications and relevant office management software.